Shipping & Returns

Shipping Policy
We proudly partner with print-on-demand suppliers to produce your items just for you — this allows us to offer more designs, styles, and sizes while reducing waste.

Processing Time:
• Orders are typically processed within 2–5 business days

Shipping Time (U.S.):
• Standard shipping: 3–7 business days after fulfillment
• Tracking info will be emailed as soon as your order ships

Shipping Rates:
• Flat rate: $4.95
• Free shipping on all U.S. orders over $50

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Return & Exchange Policy
Because all items are made to order, we do not accept returns or exchanges due to size, color, or buyer’s remorse.

However, we will replace or refund any item that is:

• Damaged or defective

• Printed incorrectly

• Lost in transit (after 14 days)

Please contact us within 7 days of delivery with:

• Your order number

• A photo of the issue (if applicable)

📧 Email: support@rookiemoments.com